Privacy Policy

Effective Date: September 7, 2024
Last Updated: September 7, 2024

1. Introduction

LBL Technology Ltda. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including ProfilePro and other AI-powered solutions.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment information (processed securely through third-party providers)
• Photos and images you upload for processing
• Usage data and service interaction information

2.2 Technical Information

We automatically collect:

• IP address and device information
• Browser type and version
• Operating system information
• Usage patterns and service performance data

3. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered services
• Process your photos using artificial intelligence technology
• Communicate with you about our services
• Provide customer support and technical assistance
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure service security

4. Data Processing and AI

When you use ProfilePro or our other AI services, your uploaded images are processed using advanced artificial intelligence algorithms. We implement strict security measures to protect your images during processing, and processed images are automatically deleted from our servers within 30 days unless you explicitly request longer retention.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

• With your explicit consent
• With trusted service providers who assist us in operating our services
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of others
• In connection with a business transaction (merger, acquisition, etc.)

6. International Data Transfers

As a Brazilian company, we primarily process data within Brazil. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with LGPD, GDPR, and other applicable laws.

7. Your Rights

Under applicable privacy laws (LGPD, GDPR, CCPA), you have the right to:

• Access your personal data and request a copy
• Correct inaccurate or incomplete information
• Delete your personal data ("right to be forgotten")
• Restrict or object to certain processing activities
• Data portability (receive your data in a machine-readable format)
• Withdraw consent where processing is based on consent

8. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Specifically:

• Uploaded images: Automatically deleted within 30 days
• Account information: Retained while your account is active
• Transaction records: Retained for 7 years for tax and legal compliance
• Usage data: Retained for 24 months for service improvement

9. Security Measures

We implement comprehensive security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and penetration testing
• Access controls and employee training
• Secure cloud infrastructure with leading providers
• Regular backups and disaster recovery procedures

10. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date above.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: